Summary: Fix MT4 mobile “server not found” issue on iPhone and Android. Follow 2026 steps to manually add broker server, update app, and restore normal trading access.
MT4 mobile users on both iOS and Android frequently encounter “server not found” or empty server lists, especially after app updates. This issue became more common in 2025-2026 due to regional server access changes[citation:1]. Here is the complete fix.
Step 1: Update MT4 to Latest Version
Open App Store (iOS) or Google Play Store (Android). Search “MetaTrader 4”. If an Update button appears, tap it. Version 1470+ includes critical server list fixes[citation:1]. (Screenshot: App Store showing Update button for MT4)
Step 2: Manually Search for Broker Server
After updating, open MT4. Tap “Login to an existing account”. In the server field, type your broker’s exact server name. Do NOT rely on the auto-search list. If the server still does not appear, proceed to Step 3.
Step 3: Add Server Manually (No Search Required)
On the login screen, tap “+” or “Add Server” (varies by version). Enter the complete server address provided by your broker (e.g., “BrokerName-Demo”, “BrokerName-Live”). Tap Done or Save. The server should now be selectable.
Step 4: Complete First Connection in Stable Network
Ensure you are on a stable Wi-Fi or mobile data connection. Do NOT use public Wi-Fi for first-time login. Enter your account number and password. Tap Login. Once connected, the server address is saved locally[citation:1].
Step 5: Save Server IP for Future Use
After successful login, go to Settings > Account > Select your account. Note down the server IP address shown. Store it somewhere safe. If the server disappears again in the future, you can reconnect using the IP directly[citation:1].
Reference: MetaQuotes MT4 Help Desk (2025), broker community updates January 2026. User-verified solutions on MQL5 forums.
Note: If the problem persists after updating, contact your broker for the exact server IP address and manually enter it in the server field.